Your server keeps logs?

We do not keep any traffic log, we have a strict no-logs policy. Privacy is our first, middle and last name.
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General Troubleshooting

If you're having issues the first thing you should do is to reboot your router, modem and...

Does your VPN protect me against malware, spyware, viruses?

No. Such protection requires traffic inspection on VPN servers using anti-malware/virus/etc...

What does an ISP know when I connect to AnonymousVPN?

Your ISP will see that you are connected to a remote VPN server, and that the connection is safe...

Does AnonymousVPN work with my Personal Firewall Software?

No. Generally we do not recommend using any third party firewall software. Windows (since XP...

What to do if I get a message saying that the TAP-Win 32 Adapter V9 install fails?

You can download the latest version of TAP: - Windows XP Download  - Windows 7 and above Download...