Your server keeps logs?

We do not keep any traffic log, we have a strict no-logs policy. Privacy is our first, middle and last name.
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Why some countries are detected incorrectly?

There are Geolocation or GeoIP services on the Internet, such as http://www.whatismyip.com/,...

Does AnonymousVPN work with my Personal Firewall Software?

No. Generally we do not recommend using any third party firewall software. Windows (since XP...

Does your VPN protect me against malware, spyware, viruses?

No. Such protection requires traffic inspection on VPN servers using anti-malware/virus/etc...

General Troubleshooting

If you're having issues the first thing you should do is to reboot your router, modem and...

Can my provider block AnonymousVPN connection?

A provider cannot block the AnonymousVPN’s connection because the connection runs over TCP port...