Your server keeps logs?

We do not keep any traffic log, we have a strict no-logs policy. Privacy is our first, middle and last name.
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General Troubleshooting

If you're having issues the first thing you should do is to reboot your router, modem and...

Things that can effect my test results when performing a speed test at www.speedtest.net ?

If you feel that your speed when connected to our VPN is slow, we encourage you to take a speed...

What to do if I get a message saying that the TAP-Win 32 Adapter V9 install fails?

You can download the latest version of TAP: - Windows XP Download  - Windows 7 and above Download...

Does AnonymousVPN work with my Personal Firewall Software?

No. Generally we do not recommend using any third party firewall software. Windows (since XP...

Does your VPN protect me against malware, spyware, viruses?

No. Such protection requires traffic inspection on VPN servers using anti-malware/virus/etc...