General Troubleshooting

If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
  • 38 משתמשים שמצאו מאמר זה מועיל
?האם התשובה שקיבלתם הייתה מועילה

מאמרים קשורים

How to use AnonymousVPN on iOS?

Simple way in few steps to use AnonymousVPN on iOS:1. Download and install OpenVPN Connect...

What is Kill-Switch?

VPN conceals your original IP address. When you connect to the Internet through a VPN...

Does AnonymousVPN work with my Personal Firewall Software?

No. Generally we do not recommend using any third party firewall software. Windows (since XP...

What to do if I get a message saying that the TAP-Win 32 Adapter V9 install fails?

You can download the latest version of TAP: - Windows XP Download  - Windows 7 and above Download...

How does it work?

A VPN, or virtual private network, creates a connection between your computer and one of our...