If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
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How does it work?
A VPN, or virtual private network, creates a connection between your computer and one of our...
Does AnonymousVPN work with my Personal Firewall Software?
No. Generally we do not recommend using any third party firewall software. Windows (since XP...
Will I receive many emails from you?
No. We will only send you a Welcome email – optional, depends on the subscription type, and Login...
Is there any bandwidth / speed limit?
We do not limit the bandwidth but we worry about super "heavy" users that can harm our server...
What is the difference between a Proxy and VPN Service?
A VPN provides security by encrypting your connection from your PC/device to the VPN Node. A...